Episodes

Wednesday Mar 30, 2022
BCWA S6:E23 Merit Kahn * The Four Magic Words Which Can Change Everything
Wednesday Mar 30, 2022
Wednesday Mar 30, 2022
If you are reading this, you want those four magic words from Merit Kahn. You have to listen to get them! Sorry.
However, one of Merit's tips is don't use the other four words, "Are You Interested In."
She also tells us that there are three keys to getting SELLected in sales,
Mindset
Mechanics
Motion
You have to listen to get her take on which one to use first.
Merit also talks about when marketing turns into a SALES conversation, how to notice when that happens and what to do next.
Don't forget to follow her offer and go get her FREE Sales SWOT here: https://meritkahn.com/podcastNeed Sales training/coaching help? https://www.sellectsales.com/Connect with Merit on LinkedIn: https://www.linkedin.com/in/meritkahn/
"Remember to keep your journey healthy, positive, and be proactive."
Follow us on Twitter, Facebook, Instagram
www.AcademyofCleaning.com
There is always more to the story. Find out what it is in this week's episode of Beyond Clean With ACEFor educational videos on healthy and proactive cleaning, be sure to check out our YouTube channel at Academy of Cleaning. Be sure to subscribe to your favorite podcast app so that you don't miss it or any other podcasts! #BeyondCleanWithACE #PodMatch

Monday Mar 28, 2022
BCWA S6:E22 Graeme Marsh * Cleaner/Disinfectants are the Worst
Monday Mar 28, 2022
Monday Mar 28, 2022
"Cleaners make lousy disinfectants. Disinfectants make lousy cleaners and Cleaner/Disinfectants are the worst," says Graeme Marsh our guest this afternoon on Beyond Clean With ACE.
Graeme Marsh is President of ZBioscience.
The biological attack on surfaces is continuous, so must be the products used. Can we not use beneficial bugs to counteract the bad ones.
We use probiotics within our bodies to balance, displace the bad bugs within.
"Check out the TED talk by Dr. Jessica Green," says Graeme.
Why not clean with a probiotic and transfer them around instead of bad bugs? We need good microbes in our environment. Use them!
"Remember to keep your journey healthy, positive, and be proactive."
Follow us on Twitter, Facebook, Instagram
www.AcademyofCleaning.com
There is always more to the story. Find out what it is in this week's episode of Beyond Clean With ACEFor educational videos on healthy and proactive cleaning, be sure to check out our YouTube channel at Academy of Cleaning. Be sure to subscribe to your favorite podcast app so that you don't miss it or any other podcasts! #BeyondCleanWithACE #PodMatch

Monday Mar 28, 2022
BCWA S6:E21 Kirsha Campbell * 39 Steps to
Monday Mar 28, 2022
Monday Mar 28, 2022
Three Key Things you need to be doing as a CEO to get your business to Profit, Cash Flow, and Wealth as well as be recession-proof in 2022, according to Kirsha Campbell, our guest speaker today.
Be Aware of All Costs - Being aware helps you manage the changes by having systems in place.
Know the real numbers - labor is highest, fixed costs must be itemized
Track them - then you see them
Are income streams leading to cash?
Profit & Cash - Cash is King
Business Health - Don'ts
Don't put money into the business for basic expenses.
Don't have accounts receivables of high value.
Don't have enough sales coming in.
Don't have one client responsible for 90% of sales.
You'll have to listen to the last tip.
Kirsha says, "Have systems in place that are effective. Never compromise your standards because of the microwave mentality that is so widespread in our society!"
Kirsha Campbell is the CEO of The Cash Lab
Kirsha hails from Alberta, Canada, and is a Corporate Trainer, Speaker, and Author
Contact Kirsha HERE
"Remember to keep your journey healthy, positive, and be proactive."
Follow us on Twitter, Facebook, Instagram
www.AcademyofCleaning.com
There is always more to the story. Find out what it is in this week's episode of Beyond Clean With ACEFor educational videos on healthy and proactive cleaning, be sure to check out our YouTube channel at Academy of Cleaning. Be sure to subscribe to your favorite podcast app so that you don't miss it or any other podcasts! #BeyondCleanWithACE #PodMatch

Monday Mar 21, 2022
BCWA S6:E20 Steve Fredlund-”Don’t lead like you are choosing toothpaste”.
Monday Mar 21, 2022
Monday Mar 21, 2022
Steve Fredlund asks,
”What causes leaders to be unhappy?"
"Have you been a happy leader?"
"Just what do you mean when you tell someone you’re not having a ball?”
Are you making decisions by default? Most leaders do. Listen as Steve explains how we just go along with the easiest path not really knowing why.
15 years ago Steve began a quest to become a happier leader. While that journey has been up, down, and sideways, he has learned some of the major forces behind leader unhappiness.
These insights are bringing clarity and hope to many leaders he had the fortune of sharing with because the good news is that there is a cure to our unhappiness; it is not too late to reverse the effects of years contributing to our growing unhappiness.
Steve Fredlund spent 25 years in Fortune 500 companies including Medtronic, 3M, Thrivent Financial, and Allianz; he has an MBA and is a fellow of the society of actuaries. Steve is a 2 Time TEDx speaker and East African Humanitarian.
"Remember to keep your journey healthy, positive, and be proactive."
Follow us on Twitter, Facebook, Instagram
www.AcademyofCleaning.com
There is always more to the story. Find out what it is in this week's episode of Beyond Clean With ACEFor educational videos on healthy and proactive cleaning, be sure to check out our YouTube channel at Academy of Cleaning. Be sure to subscribe to your favorite podcast app so that you don't miss it or any other podcasts! #BeyondCleanWithACE #PodMatch

Monday Mar 21, 2022
Monday Mar 21, 2022
Mike Ward, a Facilities Manager at a school district in Ohio says, "There are a few options on how to handle Face-to-Face meeting situations."
Use surveys to set up the meetings prior to going into the particulars.
Take a direct services staff member with you; ie. a plumber, electrician, custodian, etc.
Show the super or principal what you know is happening from surveys you have done, maybe even how to use the system fully.
Do a building walk, be sure that a service staff member is with you.
Mike says these will change depending on the age of the buildings and can range up to an hour or more. Principals know what they want to show you.
Always ask what they feel needs room for improvements. Some of the challenges is knowing your principals as they change, depending on how large the district is.
Mike says, "You're never done with customer service."
"Remember to keep your journey healthy, positive, and be proactive."
Follow us on Twitter, Facebook, Instagram
www.AcademyofCleaning.com
There is always more to the story. Find out what it is in this week's episode of Beyond Clean With ACEFor educational videos on healthy and proactive cleaning, be sure to check out the Academy YouTube channel at Academy of Cleaning.

Friday Mar 18, 2022
BCWA S6:E18 Sean DeVore ”The New Warm Call”
Friday Mar 18, 2022
Friday Mar 18, 2022
Sean DeVore, a regular here on this podcast talks with Dave about the NEW blended sales call.
Traditional "Cold Call" is dead, the time when you stopped and dropped off a business card.
The "Warm Call" is where you use social media to learn all you can and navigate the waters of the call before making that first contact. Remember, you have 2.3 seconds to make that first impression!
Don't be afraid of IT issues, embrace them and become proficient.
Learn from the field experience of the seasoned pro, but also from the young IT-savvy, both can help each other.
Sean talks about it all. He mentions Vidyard, videos you embed into your email. Be careful when using the same old tired email.
Tutorial Videos are the new way to reach out, says Sean.
At Mannington's annual sales meeting, one of the presentations was about Adapting - Changing in an Ever-Changing Environment. Senior Living, how to reach specific markets.
Don't miss the part about halfway through the podcast, "The Drip in the Bucket".
Sean lets us know that Whitney Legate, VP of Commercial LVT at Mannington wants to be on the podcast and the date set for her to be here is June 6th.
If you have a question about this market, please be on this show LIVE broadcast.
Reach out to Sean; Sean.DeVore@mannington.com
Be sure to listen to Sean DeVore on April 12, 2022, as he gives his PEP Talk at the annual Rock Stars of Cleaning conference. You can find out more here. www.RockStarsofCleaning.com

Wednesday Mar 02, 2022
BCWA S6:E17 Mike Ward - People & Communication are the keys to Facility Maintenance
Wednesday Mar 02, 2022
Wednesday Mar 02, 2022
"People & Communication is top of the list," says Mike Ward, a Facilities Manager at a school district in Central Ohio.
"I think we have gotten too comfortable with an email or text," Mike says.
Do you know what ALL CAPS mean in an email? Mike explains.
We need to get to know people better in order to have harmony in our communication.
Mike has been in facility maintenance for over 21 years and uses surveys with everyone, including surveys that focus on positive reinforcement.
Mike outlines 3 short surveys you can use.
You can reach out to Mike here: broncoblaine67@yahoo.com
Don't forget to nominate your Rock Star Custodian for 2022
www.RockStarCustodian.com

Friday Feb 25, 2022
Friday Feb 25, 2022
Kenny Seybold is the Director of Custodial Operations at Flagler County schools in Palm Coast, FL.
Kenny tells us in this episode that COMMUNICATION is the key to all facility maintenance issues. It is with everyone, from the Superintendent, Principal, Asst. Principal to the frontline custodian, it is the most important issue on every level.
Kenny and Flagler use a program called Essential Assets for work orders and Event Manager.
From the Home Show with over 30,000 people to the 1,500 person auditorium, a middle schools dance, to the wrestling matches, all of these have to be coordinated with facilities management because come Monday morning, the students will be utilizing all of these same areas for learning.
"If you are new to Facility Maintenance, you need to have communicational skills above all," says Kenny.
Ken also talks about Ron Crowley, National Rock Star Custodian for 2021.
Find out what is on Kenny's bucket list for this year.
Reach out to Kenny: seyboldk@flaglerschools.com
www.AcademyofCleaning.com
www.RockStarCustodian.com

Monday Feb 21, 2022
BCWA S6:E15 Niki Martone Says Nominate Now for 2022
Monday Feb 21, 2022
Monday Feb 21, 2022
National Rock Star Custodian 2019, Niki Martone has a few short words to her fellow cleaner, custodian, janitors, or plant operators.
Nominate Them NOW!

Monday Feb 21, 2022
Monday Feb 21, 2022
Modern Cleaning Solutions, LLC is a woman-owned certified janitorial cleaning service business located in Tampa, FL.
Javier is part of the two-person ownership, Jana is the owner and was working while Javier taped this podcast.
Together they have put together a 1.1 Million dollar GREEN CLEANING operation with 15 individuals now working with them after 5 years.
This is Javier's first time on the podcast and talks about the challenges and rewards of their operation and the importance of certifications, dedication, and principles in business.
We specialize in environmentally friendly cleaning services for offices, medical facilities, churches, schools, daycares, and many other businesses.
Just because something smells good or looks clean doesn’t mean that it’s safe or healthy environment.
If you have a question about one of our commercial cleaning services, do not hesitate to contact us!
You can reach Modern Cleaning Solutions in Tampa Bay Florida at: https://www.moderncleaningsolutions.com/
Don't forget to register for PEP Talks 2022
Scan the code and register today!

Rock Star Professional Development
Join us for classroom instruction at one of the four GEM Supply locations in central Florida, via live remote streaming, or through self-paced learning on our online campuses.
www.GEMSupply.net
www.AcademyofCleaning.com