Monday Jul 01, 2024

Challenges of Hiring in the Commercial Cleaning Industry with Blake Dozier * BCWA S8:E12

Does this sound familiar? I'm struggling to grow my cleaning business, despite putting in all the hard work and effort!

You've probably been told to focus on getting more clients, but that hasn't brought the results you expected, leaving you frustrated and wondering what you're missing out on.

It's time to shake things up and discover the real strategies that will lead to sustainable growth and improved employee retention in your cleaning business.

In this episode, you will be able to:

Uncover effective strategies for small business growth in the cleaning industry, propelling your business to new heights.
Discover powerful employee retention strategies specifically tailored to the cleaning industry, ensuring a dedicated and motivated workforce.
Explore the impact of minimum wage on janitorial businesses and learn how to navigate and thrive in this changing landscape.
Embrace the importance of employee training in janitorial services, empowering your team to deliver exceptional results.
Navigate the challenges of hiring in the commercial cleaning industry and unlock the secrets to building a reliable and skilled team.

My special guest is Blake Dozier

Blake Dozier, the founder of On Point Building Services, brings close to a decade of industry experience to the podcast.

Based in Virginia Beach, Virginia, Blake's practical insights are informed by his hands-on approach to managing a successful small business in the commercial cleaning sector.

His expertise in employee retention strategies, sustainable business growth, and the complexities of hiring in the industry provides a well-rounded perspective for small business owners seeking to elevate their operations.

With a focus on employee welfare and internal advancement opportunities, Blake's knowledge offers actionable strategies for achieving small business success in the cleaning industry.

The key moments in this episode are:
00:00:01 - Small Business Statistics in America

00:01:08 - Introduction to Beyond Clean with Ace

00:01:28 - Reflection on Business Milestones

00:06:08 - Factors for Business Growth

00:09:50 - Employee Referral Programs

00:16:09 - Employee Compensation and Online Recruitment

00:18:23 - Turnover Rates and Retention

00:19:44 - Life Circumstance Turnover

00:22:08 - Factors Influencing Turnover

00:30:33 - Firing Customers and Partnership Mentality

00:32:39 - Janitors' Pay Rates

00:34:42 - Pay Structure and Legal Concerns

00:37:13 - Factors Affecting Pay Rates

00:43:08 - Importance of Training and Culture

00:48:14 - Parting Words